TERMS & CONDITIONS

Welcome to our online store! cricketzoneusa.com and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

CANCELLATION & RETURN POLICY

  1. All items are non-refundable and non-replaceable once purchased and used.
  2. Any items purchased that need to be exchanged or refunded (Within 14 days of purchase) have to be in their original packing and unused. You must provide proof of purchase (Order number and copy of invoice).
  3. Please note items purchased in our any “SALE” are not eligible for returns/refund/exchange. They will only be accepted back if we shipped you the wrong product or a faulty product which was on our behalf .
  4. If you feel you have received a defective product please email us pictures at info@cricketzoneusa.com, along with your phone number and order number. We will respond to you and handle the situation accordingly.
  5. The cost of items being returned (Delivery charges) will be paid for by the customer. Customers are advised to use a reliable delivery service as CricketZoneUSA cannot take responsibility for items that do not arrive.
  6. Customers residing outside USA is responsible to pay Duties and/or Taxes upon shipment arrival at their respective country border. We recommend Customers to check with their local Customs office to approximate Duties and/or Taxes cost. 
  7. We will only pay the return shipping cost if the return is a result of our error (you received an incorrect or defective item).
  8. Exchangeable/Replaceable items exclude underwear protective equipment (e.g. – Thigh guards, Abdo guards, briefs, clothing, etc.) or any other used items. Due to the nature of the game all cricket bats will eventually break, some quicker than others. Most companies do not warranty their cricket bats especially the edges and toes as these are the most common areas to break. A good knocking service like the one offered by us will help your bat last a little longer. A used bat or knocked bat is NOT covered under return policy. Warranties on bats are completely under management’s discretion.
  9. Because of the nature of the sport all cricket shoes are NOT under any under warranty. Shoes can be exchanged or returned if not used and in new condition. 

PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit cricketzoneusa.com or send e-mails to us, you are communicating with us electronically.You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website.You confirm that all disclosures notices, agreements and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as images, logos, digital downloads graphics, compilations text, button icons, audio clips,data and programs, are property of cricketzoneusa.com or its content suppliers and protected by United States and international copyright laws.The compilation of all content on this site is the exclusive property of cricketzoneusa.com with copyright authorship and protected by U.S. and international copyright laws.

TRADEMARKS

cricketzoneusa.com trademarks may not be used in connection with any product or service that is not cricketzoneusa.com ’s in any manner that is likely to cause confusion among customers, or in any manner that defame or discredits cricketzoneusa.com.All other product names contained in the Services are trademarks or registered trademarks of their respective owners.The use or misuse of these trademarks except as expressly authorized is prohibited.

LICENSE AND SITE ACCESS

cricketzoneusa.com license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. cricketzoneusa.com grants you a limited license to access and make personal use of this site and not to download or modify it, or any portion of it.This site or any portion of this site may not be reproduced, visited, sold, copied, resold, duplicated, or otherwise exploited for any commercial purpose.Any unauthorized use terminates the permission or license granted by cricketzoneusa.com . You are granted a limited, revocable,and nonexclusive right to create a hyperlink to the home page of cricketzoneusa.com so long as the link does not portray   cricketzoneusa.com ,or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any cricketzoneusa.com logo or other proprietary graphic or trademark as part of the link without express written permission.

APPLICABLE LAW

By visiting cricketzoneusa.com  you agree ot the laws of the state of NEW YORK, USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and cricketzoneusa.com

THIRD PARTY PAYMENT SERVICE

We make certain third-party payment service processors available to you such as PayPal.
If you wish to use this service, your personal information will be collected by such third party and will be subject to the third party’s privacy policy.We have no control over, and are not responsible for this third party’s collection, use, and disclosure of your personal information.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information,content, materials, or products included on this site. You expressly agree that your use of this site is at your own risk.To the full extent permissible by applicable law

cricketzoneusa.com disclaims all warranties, express or implied, including, but not limited to,implied warranties of merchantability. cricketzoneusa.com  does not warrant that this site, its servers, or e-mail sent from cricketzoneusa.com are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of this site, including,but not limited to direct, indirect, incidental, and consequential damages. State laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

All visitors may post comments, submit suggestions, ideas, questions, or other information, as long as the content is not threatening,illegal, invasive of privacy, defamatory, infringing of intellectual property rights, does not consist of or contain software viruses,commercial solicitation, chain letters, mass mailings, or any form of “:spam.”. You may not impersonate any person, entity, or otherwise mislead as to the origin of a card or other content cricketzoneusa.com reserves the right to remove or edit such content, but does not
regularly review posted content. cricketzoneusa.com   has the right but not the obligation to monitor and edit or remove any activity or content cricketzoneusa.com takes no responsibility and assumes no liability for any content posted by you or any third party.

PRODUCT DESCRIPTIONS

cricketzoneusa.com and its associates attempt to be as accurate as possible. However, cricketzoneusa.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by cricketzoneusa.com itself is not as described, we encourage you to return it in unused condition.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password,and accept responsibility for all activities that occur under your account. If you are 17 years or younger,you may use our website only with involvement of a parent or guardian.

cricketzoneusa.com and its associates reserve the right to refuse service,terminate accounts, remove or edit content, or cancel orders in their sole discretion.

RISK OF LOSS

We take all risk until the package is delivered to you through one of our trusted shippers. If it gets “lost in the mail” we will replace the product for you.

DISPUTES

We will work closely with you in order to sort out whatever issues arise. Our customers are our focus and will do whatever is in our power to fix the problem.

QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the side menu. Or you can email us at cricketzoneusa.com